Choosing a collision repair center is easier when the first call is based on the vehicle’s actual damage and the shop’s documented scope. Moody’s Collision & Auto Body Repair is listed at 50 Postal Service Way, South Portland, ME 04106, United States. Its official website identifies collision repair and paintless dent removal, while the local business record also identifies insurance coordination and frame repair as repair signals. That gives a vehicle owner several useful starting points, but the correct repair path still depends on an inspection and the details of the damage.
Confirm the South Portland location before arranging a visit
The address should be checked before scheduling a tow, drop-off, or estimate. The listing places Moody’s at 50 Postal Service Way in South Portland, although some directory context refers to the wider Portland market. Those references are not interchangeable when a damaged vehicle must be moved. Call the center to confirm the location, vehicle access, drop-off instructions, and current appointment process, especially if the car is not safely driveable.
The published phone number is +1 207-761-7050, and the company website is http://moodyscollision.com/. The official website provides a location finder and appointment information, but current availability and the process for obtaining an estimate should be confirmed directly before travel. Having the vehicle’s year, make, model, accident description, and insurance claim information ready can make that conversation more efficient.
Match the damage to the documented repair signals
Moody’s official website presents collision repair and paintless dent removal as services. The local record also identifies frame repair and insurance coordination. These signals can help a driver describe the problem, but they do not establish that every type of damage is handled the same way at the South Portland location. Ask whether the center can assess the vehicle’s structural, panel, safety-system, and parts needs before authorizing a repair scope.
Paintless dent removal deserves a specific discussion. The technique may fit some dents when the underlying finish and panel condition allow it, but the appropriate method depends on the damage. Ask whether the visible issue appears suitable for paintless dent removal or whether conventional body repair or refinishing should be considered. Conventional paint or refinish work should be confirmed directly rather than assumed from the business’s collision-repair designation. If a frame inspection is relevant, request that the written estimate explain the identified work and note what could change after disassembly.
Keep insurance and estimate decisions separate
The local record identifies insurance coordination as a business signal, but it does not define how every insurer, claim, or supplement will be handled. Before the call, gather the claim number, adjuster details, policy contact information, and any estimate already supplied by the insurer. Ask Moody’s how the initial estimate is shared, how supplemental damage is communicated, and which approvals may affect the repair timeline.
A written estimate should make the proposed scope understandable. Ask how parts choices, calibration needs, rental-car timing, and release paperwork will be handled for this vehicle. Some work may not be confirmed until teardown, so ask how revised costs or added repairs will be documented and approved. Keeping the original and supplemental documents together helps distinguish the insurer’s coverage decision from the center’s repair estimate and avoids relying on a verbal summary.
Understand the warranty and finish questions
The local business record includes a lifetime warranty signal, but that label should not be treated as a universal promise. Ask what the warranty covers, whether it applies to workmanship, parts, a defined repair area, or another category, and whether exclusions or documentation requirements apply. Request the applicable terms in writing before authorizing work.
For visible damage, ask how the proposed repair area will be described and whether any finish-related work is included in the estimate. Paint matching, blend panels, and the warranty applicable to that work are reasonable subjects for confirmation, not assumptions about a published service. The goal is to understand what the estimate includes and what remains subject to inspection, approval, or a separate conversation.
Tesla owners should verify the location-specific scope
Moody’s official website states that its South Portland location specializes in Tesla-certified cosmetic repairs. The same official information distinguishes full collision services at the Biddeford and Bangor locations. That distinction is important for a Tesla owner with cosmetic damage: ask whether the South Portland location’s documented scope fits the vehicle and the specific repair needed. It should not be expanded into a claim that every repair or every vehicle is handled identically there.
Use the first call to establish a clear record
The official website lists Monday through Thursday hours of 8 a.m. to 5 p.m. and Friday hours of 8 a.m. to 4 p.m.; confirm current hours and appointment availability before visiting. A focused call can cover drivability, warning lights, the damage description, vehicle details, insurance status, estimate timing, frame assessment, parts questions, paint or refinish scope, and warranty language.
For a driver comparing collision repair centers, Moody’s South Portland location offers a concrete starting point: a published address, documented collision-repair and paintless-dent-removal signals, local references to frame repair and insurance coordination, and an official distinction for Tesla-certified cosmetic repairs. Confirm the repair scope, written documentation, timing, insurance process, and applicable warranty directly before authorizing work.
